بازدید کننده گرامی،
تهیه "سفارش ویژه" مشتریان، از خدمات خاص و مهم کتاب فروشی ایران فرهنگ است. شما می توانید کتاب، مجله، روزنامه یا لوح فشرده موردنظر خود را که در وب سایت ایران فرهنگ پیدا نمی کنید، از طریق تکمیل و ارسال فرم سفارش ویژه در مراحل بعدی، و یا ارسال ایمیل به ما اطلاع دهید.
همکاران ما در بخش پیگیری سفارش ها در تعامل و تماس با شما، حداکثر پس از هفت روز کاری نتیجه جستجوی خود را به همراه قیمت کالا، از طریق ایمیل به شما اطلاع خواهند داد. چنانچه مایل به خرید سفارش ویژه خود باشید، لینک خرید کالا برای شما ایمیل خواهد شد تا بتوانید همانند یک سفارش معمولی و به روش آنلاین، آن را خریداری کنید.
در این بخش شما می توانید کالاهای درخواستی را به سفارش ویژه خود اضافه کنید.
هر آنچه را که در باره کالای مورد نظر خود می دانید، در فرم" اضافه کردن کالا" وارد کنید. نیازی به تکمیل تمام قسمت های این فرم نیست. ممکن است هیچ اطلاعی از مشخصات کالای مورد نظر خود (مانند عنوان کتاب، نام نویسنده، ناشر و ....) نداشته باشید و تنها در باره موضوع و کلیات آن بدانید.
بعد از اضافه کردن کالاهای درخواستی خود، سفارش ویژه خود را ثبت کنید. ما در تعامل و تماس با شما، تلاش می کنیم کالاهای مورد نظرتان را پیدا کنیم.
کالاهای درخواستی
عنوان | پدیدآورنده | ناشر | ویرایش | حذف |
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Iranfarhang online bookstore is part of the French company Kemco SARL. It was founded in the year 2000, and has since become the largest and most prominent exporter of Persian books, periodicals, and multimedia.
We have extensive and direct access to Persian cultural products. Through cooperation with publishers and booksellers we provide access to books, CDs, journals and magazines to Persian-speakers outside of Iran and those who are interested in the Persian language and culture.
Making an online purchase from us is simple, safe and secure. We use the services of PayPal a leading e-commerce and payment processing company. The payment processing methods provided by PayPal are implemented using the highest security standards for online transactions. You can make online purchases using all major credit and debit cards on our website.
An important and unique service provided by Iranfarhang is accepting and processing Special Orders. If a customer cannot readily find an item on our website, they can submit a Special Order or send us an email. Through close communication and consultation with the customer, we will attempt to find the requested product and make it available in the shortest time possible.
کتاب فروشی آنلاین ایران فرهنگ که بخشی از شرکت فرانسوی Kemco SARL است، فعالیت خود را از سال 2000 میلادی آغاز کرده است و هم اکنون بزرگترین صادرکننده کتاب، مجله، روزنامه و لوح فشرده به زبان فارسی است.
ما با دسترسی مستقیم و گسترده به بازار محصولات فرهنگی در ایران و با همکاری با ناشران، کتابفروشان و دفاتر نشریات مختلف، این امکان را فراهم ساخته ایم تا فارسی زبانان و علاقمندان به زبان فارسی و فرهنگ ایرانی در خارج از مرزهای ایران بتوانند کتاب، نشریه و لوح فشرده با موضوعات مختلف را به راحتی خریداری کنند.
خرید آنلاین از وبسایت ما ساده و امن است. شرکت PayPal که یکی از شناخته شده ترین و معتبرترین شرکت های ارایه دهنده خدمات کارت های اعتباری در جهان است، خرید آنلاین را برای تمام مشتریان با رعایت بالاترین استانداردهای امنیتی، فراهم ساخته است. شما میتوانید با استفاده از اکثر کارت های اعتباری از فروشگاه آنلاین ایران فرهنگ خرید کنید.
تهیه و ارسال "سفارش ویژه" مشتریان از مهمترین خدمات ایران فرهنگ است. چنانچه کتاب، نشریه یا لوح فشرده مورد نظر خود را در وب سایت ایران فرهنگ پیدا نکردید، می توانید از طریق بخش "سفارش ویژه" یا ارسال ایمیل ما را از سفارش ویژه خود آگاه سازید. ایران فرهنگ تلاش خواهد کرد تا در کوتاه ترین زمان ممکن، کالای مورد نظر شما را پیدا کند و در اختیارتان بگذارد.
Contact Us
We would be happy to address any questions or concerns that you might have. You can contact us at:
Kemco SARL
Persian Books, Periodicals and CDsEmail: customercare@iranfarhang.com
+33-1-34 05 80 08 (10:00 a.m.-5:00 p.m. / Paris Local Time)
+33-9-52 77 12 43 (10:00 a.m.-5:00 p.m. / Paris Local Time)
Fax: +33-1-34 05 80 09
VAT Number: FR34444490932
SIREN Number: 444490932
11 Allee des Marronniers, 95390 Saint-Prix, France
Kemco SARL uses the services of PayPal, a leading e-commerce and payment processing company. The payment processing methods provided by PayPal are implemented using the highest security standards for online transactions.
After receiving your order we will send you a payment request via PayPal within 2 to 3 business days. You can use your PayPal account or any major credit or debit card to complete your payment. After receiving your payment we will ship your order within 7 business days.
All prices on our website are listed in US dollars.
Orders are shipped via registered airmail within seven business days and are usually delivered within 4-7 weeks depending on the destination. In case of any disruptions or delays in this process, we will inform you via email.
Customers can cancel their orders within 24 hours without penalty, in which case the total cost of their order will be refunded to their account. Otherwise, their order will be considered final and irrevocable.
If we fail to deliver all or part of your order, the corresponding costs will be refunded to your account. If the delivered products prove to be different from what was specified on our website, the corresponding costs will be refunded to your account.
Unfortunately, due to existing circumstances and limitations, purchased items cannot be returned and refunded.
We’d be happy to address any questions or concerns that you might have. You can contact us by sending an email to customercare@iranfarhang.com.
شرکت PayPal که یکی از شناخته شده ترین و معتبرترین شرکت های ارائه دهنده خدمات کارت های اعتباری در جهان است، خرید آنلاین را برای تمام مشتریان Kemco SARL فراهم ساخته است.
پس از دریافت سفارش شما، درخواست پرداخت هزینه سفارش را از طریق PayPal تا 2 الی 3 روز کاری برایتان ارسال میکنیم. شما میتوانید از حساب PayPal خود و یا از هر کارت بانکی و اعتباری معتبر برای تکمیل پرداخت سفارش استفاده کنید. پس از دریافت هزینه، سفارش شما را تا ۷ روز کاری ارسال میکنیم.
قیمت کالاها در وب سایت ایران فرهنگ بر اساس دلار آمریکا (USD) محاسبه می شود.
سفارش شما حداکثر پس از هفت روز کاری، از طریق پست هوایی سفارشی ارسال می شود. با توجه به کشور مقصد، معمولا سفارش ها 4 الی 7 هفته بعد از تاریخ حمل، تحویل داده می شود. چنانچه در این روند مشکل و یا اختلالی پیش بیاید با ایمیل به شما اطلاع خواهیم داد.
شما می توانید تا 24 ساعت پس از ثبت سفارش خود سفارش مورد نظر خود را لغو کنید. در چنین حالتی تمام مبلغ نهایی سفارش به حساب شما بازگردانده میشود. اگر سفارش در مهلت تعیین شده لغو نشود، قطعی تلقی خواهد شد و امکان لغو آن دیگر وجود ندارد.
اگر ما نتوانیم تمام یا بخشی از سفارش شما را تهیه و ارسال کنیم، مبلغ مربوطه به حساب شما بازگردانده می شود.
چنانچه مشخصات کالاهایی که از ما دریافت می کنید با آنچه که از وب سایت ایران فرهنگ خریداری کرده اید متفاوت باشد، مبلغ مربوطه به حساب شما بازگردانده می شود.
متاسفانه بنا به محدودیت ها و شرایط موجود، از پذیرفتن کالاهای مرجوعی معذوریم.
اگر در باره مسایل مربوط به شرایط خرید و پرداخت سوالی دارید می توانید به آدرس customercare@iranfarhang.com ایمیل بزنید.
Kemco SARL Terms of Service
1. Terms
By accessing the website at http://iranfarhang.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
2. Use License
- Permission is granted to temporarily download one copy of the materials (information or software) on Kemco SARL 's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- modify or copy the materials;
- use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
- attempt to decompile or reverse engineer any software contained on Kemco SARL 's website;
- remove any copyright or other proprietary notations from the materials; or
- transfer the materials to another person or "mirror" the materials on any other server.
- This license shall automatically terminate if you violate any of these restrictions and may be terminated by Kemco SARL at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Disclaimer
- The materials on Kemco SARL 's website are provided on an 'as is' basis. Kemco SARL makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
- Further, Kemco SARL does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
4. Limitations
In no event shall Kemco SARL or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Kemco SARL 's website, even if Kemco SARL or a Kemco SARL authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
5. Accuracy of materials
The materials appearing on Kemco SARL 's website could include technical, typographical, or photographic errors. Kemco SARL does not warrant that any of the materials on its website are accurate, complete or current. Kemco SARL may make changes to the materials contained on its website at any time without notice. However Kemco SARL does not make any commitment to update the materials.
6. Links
Kemco SARL has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Kemco SARL of the site. Use of any such linked website is at the user's own risk.
7. Modifications
Kemco SARL may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.
8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of France and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
Privacy Policy
Your privacy is important to us. It is Kemco SARL 's policy to respect your privacy regarding any information we may collect from you across our website, http://iranfarhang.com, and other sites we own and operate.
1. Information we collect
Log data
When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.
Personal information
We may ask for personal information, such as your:
- Name
- Social media profiles
- Date of birth
- Phone/mobile number
- Home/Mailing address
- Work address
- Payment information
2. Legal bases for processing
We will process your personal information lawfully, fairly and in a transparent manner. We collect and process information about you only where we have legal bases for doing so.
These legal bases depend on the services you use and how you use them, meaning we collect and use your information only where:
- it’s necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract (for example, when we provide a service you request from us);
- it satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote our services, and to protect our legal rights and interests;
- you give us consent to do so for a specific purpose (for example, you might consent to us sending you our newsletter); or
- we need to process your data to comply with a legal obligation.
Where you consent to our use of information about you for a specific purpose, you have the right to change your mind at any time (but this will not affect any processing that has already taken place).
We don’t keep personal information for longer than is necessary. While we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure and cannot guarantee absolute data security. If necessary, we may retain your personal information for our compliance with a legal obligation or in order to protect your vital interests or the vital interests of another natural person.
3. Collection and use of information
We may collect, hold, use and disclose information for the following purposes and personal information will not be further processed in a manner that is incompatible with these purposes:
- to enable you to customize or personalize your experience of our website;
- to enable you to access and use our website, associated applications and associated social media platforms;
- to contact and communicate with you;
- for internal record keeping and administrative purposes;
- for analytics, market research and business development, including to operate and improve our website, associated applications and associated social media platforms;
- to run competitions and/or offer additional benefits to you;
- for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you; and
- to comply with our legal obligations and resolve any disputes that we may have.
4. Disclosure of personal information to third parties
We may disclose personal information to:
- third party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, ad networks, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors and payment systems operators;
- our employees, contractors and/or related entities;
- sponsors or promoters of any competition we run;
- credit reporting agencies, courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to you;
- courts, tribunals, regulatory authorities and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights; and
- third parties to collect and process data.
5. International transfers of personal information
The personal information we collect is stored and processed in United States, France and Germany, or where we or our partners, affiliates and third-party providers maintain facilities. By providing us with your personal information, you consent to the disclosure to these overseas third parties.
We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example by using standard data protection clauses approved by the European Commission, or the use of binding corporate rules or other legally accepted means.
Where we transfer personal information from a non-EEA country to another country, you acknowledge that third parties in other jurisdictions may not be subject to similar data protection laws to the ones in our jurisdiction. There are risks if any such third party engages in any act or practice that would contravene the data privacy laws in our jurisdiction and this might mean that you will not be able to seek redress under our jurisdiction’s privacy laws.
6. Your rights and controlling your personal information
Choice and consent: By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information in accordance with this privacy policy. If you are under 16 years of age, you must have, and warrant to the extent permitted by law to us, that you have your parent or legal guardian’s permission to access and use the website and they (your parents or guardian) have consented to you providing us with your personal information. You do not have to provide personal information to us, however, if you do not, it may affect your use of this website or the products and/or services offered on or through it.
Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.
Restrict: You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below. If you ask us to restrict or limit how we process your personal information, we will let you know how the restriction affects your use of our website or products and services.
Access and data portability: You may request details of the personal information that we hold about you. You may request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV format or other easily readable machine format. You may request that we erase the personal information we hold about you at any time. You may also request that we transfer this personal information to another third party.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.
Notification of data breaches: We will comply laws applicable to us in respect of any data breach.
Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.
7. Cookies
We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified. Please refer to our Cookie Policy for more information.
8. Limits of our policy
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
9. Changes to this policy
At our discretion, we may change our privacy policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our website. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.
If we make a significant change to this privacy policy, for example changing a lawful basis on which we process your personal information, we will ask you to re-consent to the amended privacy policy.
Kemco SARL Data Controller
Omid Mojtahedi
omid@iranfarhang.com
This policy is effective as of 15 August 2019.
After submitting your order, we will send you a payment request via PayPal to your email within 2 to 3 business days. You can use your PayPal account or any major credit or debit card to complete your payment. After receiving your payment we will ship your order within 7 business days.
Please note that your order might be sent in multiple parcels. This allows us to ship parts of your order that might become available first, and usually lowers the total delivery cost too. After submitting your order you will receive a confirmation number which you can use to check your order status. We will send you updates and tracking information (if available for your destination) as we continue to process your order. You can learn more by visiting our FAQ page.
Your order number is . We will send you a payment request via PayPal to within 2-3 business days. You can use your PayPal account or any major credit or debit card to complete your payment. After receiving your payment we will ship your order within 7 business days. The payment will be requested from Kemco via PayPal and will have your order number included.
Please note that your order might be sent in multiple parcels. This allows us to ship parts of your order that might become available first, and usually lowers the total delivery cost too. After submitting your order you will receive a confirmation number which you can use to check your order status. We will send you updates and tracking information (if available for your destination) as we continue to process your order. You can learn more by visiting our FAQ page.